Privacy Policy

Effective Date: October 1, 2026

Via Co Wellness LLC (“Via Co Wellness,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, complete one of our forms, respond to an advertisement, inquire about our services, or otherwise interact with Via Co Wellness.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

First and last name
Email address
Phone number
Apartment, condominium, residential community, or building name
General location information
Fitness goals and training preferences
Preferred training frequency and availability
Interest in Via Co Wellness services, programs, or events
Pricing preferences and willingness-to-pay information
Demographic information that you voluntarily choose to provide
Information you provide in open-text fields, surveys, questionnaires, or communications with us

We may also automatically receive certain technical information when you visit our website, such as device type, browser information, IP address, pages visited, and general website usage information. This information may be collected through cookies and similar technologies used by our website platform and service providers.

How We Collect Information

We may collect information through the Via Co Wellness website, online forms and surveys, social media platforms, advertising platforms such as Meta, registration or enrollment forms, email, telephone, text message, in-person interactions, and other services we use to operate our business.

When you submit information through a third-party platform, such as Facebook or Instagram, your information may also be processed according to that platform’s own privacy practices.

How We Use Your Information

Via Co Wellness may use the information we collect to:

Respond to inquiries about our services
Determine interest in Via Co Wellness programs and services
Contact prospective and current clients
Provide information about training availability, enrollment opportunities, information sessions, events, or program launches
Determine where there is sufficient interest to offer Via Co Wellness Residential services
Organize small-group personal training cohorts
Understand preferred training schedules, pricing, and customer needs
Register and manage clients
Provide personal training, group fitness, wellness, and related services
Improve our programs, website, marketing, and customer experience
Conduct internal business analysis and market research
Maintain business records
Send marketing or promotional communications where permitted by applicable law
Comply with legal, regulatory, or business requirements

Providing information through an interest form does not obligate you to purchase Via Co Wellness services.

Text Messages, Email and Marketing Communications

If you provide your phone number or email address, Via Co Wellness may use that information to respond to your inquiry and communicate with you about the services or programs in which you expressed interest.

Where required, we will obtain appropriate consent before sending promotional text messages or other marketing communications.

You may unsubscribe from marketing emails using the unsubscribe option provided in the message. You may opt out of promotional text messages by following the opt-out instructions provided in the message.

How We Share Information

Via Co Wellness does not sell your personal information.

We may share information with service providers that help us operate our business, such as website hosting providers, scheduling or client-management systems, payment processors, email or communications platforms, advertising platforms, analytics providers, and other technology vendors.

These companies may process information on our behalf to provide their services.

We may also disclose information when reasonably necessary to comply with applicable law, respond to legal processes, protect our rights or property, prevent fraud or misuse, or protect the safety of Via Co Wellness, our clients, or others.

We do not provide your personal information to unrelated third parties for their own independent marketing purposes.

Meta Lead Forms and Social Media Advertising

Via Co Wellness may use advertising and lead-generation tools provided by Meta Platforms, Inc., including advertisements appearing on Facebook or Instagram.

If you submit information through a Meta lead form, the information you choose to provide may be transmitted to Via Co Wellness so that we can respond to your inquiry, evaluate interest in our services, and communicate with you about relevant Via Co Wellness programs or enrollment opportunities.

Your interaction with Facebook, Instagram, and other Meta services is also subject to Meta’s own terms and privacy practices.

Residential Communities

Via Co Wellness Residential provides fitness and wellness services that may be offered within apartment, condominium, or other residential communities.

If you provide the name of your residential community, we may use that information to evaluate demand for Via Co Wellness services within that community and determine potential locations for future programs.

Providing your building or community name does not mean that your residential community sponsors, endorses, or is affiliated with Via Co Wellness unless expressly stated otherwise.

Fitness and Health Information

When necessary to provide fitness services safely and effectively, we may ask clients to provide information related to fitness goals, exercise experience, physical limitations, injuries, or other information relevant to participation.

Such information will be used for purposes related to providing and administering Via Co Wellness services and will be handled with reasonable care.

Via Co Wellness is not a healthcare provider, and information submitted through our website or fitness forms should not be used as a substitute for professional medical advice, diagnosis, or treatment.

Cookies and Analytics

Our website and third-party service providers may use cookies and similar technologies to operate the website, understand how visitors interact with it, measure advertising performance, and improve our services.

Depending on your browser, device, and applicable law, you may have options for limiting or disabling certain cookies.

Data Security

Via Co Wellness takes reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no website, electronic communication, or information-storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, maintain appropriate business records, comply with legal obligations, and resolve disputes.

Information that is no longer reasonably needed may be deleted or anonymized.

Your Choices

You may contact Via Co Wellness to request that we update or correct personal information you have provided to us or to ask questions about how your information is being used.

You may also request to stop receiving marketing communications from us.

Certain information may need to be retained when required for legitimate business, contractual, financial, insurance, or legal purposes.

Children’s Privacy

Via Co Wellness services are intended for adults unless a particular program expressly states otherwise.

We do not knowingly use our website or advertising forms to solicit personal information from children under 13. If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services. Via Co Wellness is not responsible for the privacy practices of third parties. We encourage users to review the privacy policies of third-party services they use.

Changes to This Privacy Policy

Via Co Wellness may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal requirements.

When material changes are made, we may update the effective date displayed at the top of this policy.

Contact Us

If you have questions about this Privacy Policy or how Via Co Wellness handles personal information, please contact:

Via Co Wellness LLC
Minneapolis, Minnesota
Email: viacowellness@gmail.com
Website: viacowellness.com